android - Google Play - Package File is Invalid -


i've developed app while ago , uploaded google play few months ago. has 2000 downloads @ moment , seems work fine everyone.

but today sent me email, i'm quoting him:

i wanted app. when started downloading got error message "package file invalid". thought fault went , downloaded other stuff downloaded fine. hoping nay able fix it! have sg3, version 4.1.2 , if need more information, assist in way!

i've (2 days ago) release update app, it's been 2 days , statistics no 1 downloaded update yet.

i did research , says problem caused user, not developer. tell me if can fixed me? or should tell him clear cache etc.?

this app, if take time , download see if works :) thank you!

keystore not expired:

certificate expires on wed oct 14 22:17:12 cest 3012

also, asked friend, has samsung galaxy s3 try downloading , says works good. i'm pretty sure problem isn't in app, in user's phone. suggestions should tell him try fixing?

this not or application's fault. tell person follow these instructions solve problem. try 1 of these 3 links:

link 1

link 2

link 3

things should try:

  • go settings --> applications --> applications --> google play store --> clear data & clear cache

  • again go same path time delete updates

  • also, possible problem stumbled upon happens when you're trying download wifi, might want mention should try downloading without wifi, mobile data


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